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Privacy
Our Commitment To Your Privacy
This privacy statement applies to your use of the www.builtair.com.au web site.
Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you may provide to us and to assist you in making informed decisions when using our site and our services. This statement will be continuously assessed against new technologies, business practices and our clients’ needs.
WHAT INFORMATION DO WE COLLECT
When you visit our web site you may provide us with two types of information, personal information you knowingly choose to disclose that is collected on an individual basis and web site use information collected on an aggregate basis as you and others browse our web site.
PERSONAL INFORMATION YOU CHOOSE TO PROVIDE
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protection for these electronic communications that we employ in the maintenance of information received by mail and telephone.
WEB SITE USE INFORMATION
Similar to other commercial web sites, we utilise a standard technology called web server logs to collect information about how our web site is used. Information gathered through this log may include the date and time of visits, the pages viewed and the time spent on our site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
COOKIES
A cookie is a piece of data stored on your hard drive, containing information about you such as information about your browsers (e.g., Firefox or Internet Explorer), operating systems (e.g., Windows or Macintosh), internet service providers (e.g., Telstra or Optus) and other similar information which we track in aggregate form. Cookie technology helps us to know how many people visit us and where visitors go on our site. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once you close your browser, the cookie simply terminates. The cookie will not terminate if you opt to save the cookie. You might set a cookie on our site so that you might not have to log in more than once, but this is entirely your option. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
USE OF IP ADDRESSES
We collect IP addresses to obtain aggregate information on the use of www.builtair.com.au. An IP address is a number assigned to your computer by a Web server when you're on the Web. When you are on our site, we have a back-end server that logs your computer's IP address. We only use the information we find out from tracking IP addresses in the aggregate, such as how many users entered a specific area of our site, and not to track a specific IP address to identify an individual user. However, we may use such information to identify a user if we feel that there are or may be safety and/or security issues or to comply with legal requirements.
SECURITY
We ensure that all personally and non-personally identifiable information that we receive via the internet is secure against unauthorised access. This information is kept in a safe and secure system isolated from direct connection to the internet. This means that no-one except us will ever see the information that our visitors send to us, unless we indicate otherwise. We will give out personal information as required by law, for example to comply with a court order or subpoena or to assist in criminal investigations. We may also give out personal information when we deem it advisable in order to protect the safety and security of our sites and visitors to our sites.
EVALUATION OF INFORMATION PROTECTION PRACTICES
Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US
We use personal information provided by you for the purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers.
SHARING INFORMATION YOU PROVIDE
Information provided by you may be used by the Built Services Group of Companies to provide you with information which may be of interest to you. If you are receiving communications from the Built Services Group of Companies and do not wish to receive this information any longer, you may remove your name from our list by contacting us. No information provided to us by you will be sold or added to any external third party mailing list.
EMPLOYEE ACCESS, TRAINING AND EXPECTATIONS
Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information and limit the use and disclosure of such information to authorised persons, processes and transactions.
LINKS TO OTHER SITES
www.builtair.com.au contains links to enable you to visit other websites of interest. We do not have any control over those other websites. Therefore, once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the particular website in question.
FUTURE CHANGES
From time to time, our policies will be reviewed and may be revised. Built Air Australia reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its website. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.